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            Quality commitment

            Our commitment

            The company to "customer first, quality first" for the purpose, make full use of the excellent working environment and the strength of advanced equipment, play a high-quality scientific and technological strength and years of production experience, with product quality as the lifeline, with perfect organization management mechanism and quality standard system, sincerely to provide customers with quality products and good after-sales service. The delivery date, service, quality, inspection steps and technical training of our valves are explained as follows:

            Delivery time commitment

            The delivery will be carried out in strict accordance with the time stipulated in the contract. If clients have questions in your equipment at the scene, the company can be its own product as the customer's warehouse warehouse, construction site offered to any number of products, our company will be within 72 hours of 4 - (in different distance the division varies), construction of the desired product to the customer designated locations. This is not only convenient for customers in the site management, but also greatly saves the customer in the storage of goods on the capital occupation, in the customer to our products at the same time, feel the use of our company's products convenient, gratified.

            After the company's products are delivered to the place designated by the customer, the customer shall send someone to the site for acceptance, and sign the receipt for the company to keep the bottom of the inquiry.

            Service commitment

            The company provides first-class after-sales service for customers. If customers need technical support in the installation process, the company will send after-sales service personnel to provide technical consulting services free of charge; If any problem occurs during installation or use, the company will make technical response within 1 hour after receiving the notice from the customer, develop service plan within 4 hours, and send personnel to the site within 4-72 hours.  
            Site service schedule

            NoTechnical Service ContentNumber of planning staffComposition of dispatched personnel
            titleNumber of people
            1Guide installation and use1Engineer1
            2Usage and maintenance guide1Technician1

            On-site service personnel shall have the following qualifications:

            Abide by the laws and regulations, comply with the site and all rules and regulations.

            Have a strong sense of responsibility and dedication, on time.

            Understand contract equipment design, familiar with its structure, have the same or similar equipment field work experience, can correctly carry out the field work.

            Be in good health and be able to work on site.

            If the customer thinks that the on-site service personnel are incompetent, the company can unconditionally replace.

            Quality assurance

            The company warrants that the goods to be supplied are brand new and unused, made of high quality materials and first-class workmanship, and conform in all respects to the quality, specification and performance requirements stipulated in the contract. Party B guarantees that the goods are properly installed, reasonably operated and maintained, and run well during the life of the goods. To be responsible for any defects or faults arising from defects in design, workmanship or materials within the specified warranty period.

            The company's warranty period for the products is 12 months from the comprehensive acceptance of the goods, during the warranty period, the implementation of three guarantees: repair, replacement, return; The products provided by the company, due to material defects, poor manufacturing, unreasonable design and other quality problems resulting in the use of valve failure, the company promises to replace within a year, and implement lifelong service. And regularly send professional and technical personnel to visit users, and provide technical support.

            Maintain the quality management system, resolutely resist any deviation from the quality policy and deal with it seriously;Responsible for product quality to the end, the implementation of lifelong service.

            Inspection steps

            Hpb59-1 is a high grade brass with high performance, high fluidity and plasticity, which can be used in central air conditioning and HVAC systems.

            Forging  One sand blasting + tempering - CNC precision machining - a+B/ A line tempering - assembly - all-round performance test (pumping) - 100% sealed pressure test - factory inspection

            The ex-factory rate is 100%. Quality tracking is carried out for all valve parts in the production process and labels are attached to each product package to achieve unique identification and traceability. From raw materials to finished products, each link is relaxed and tightly controlled, so that the product quality is controlled.

            Technical training

            The company can provide customers with quality after-sales service. Before equipment installation, the company will send engineers to provide technical training for equipment installation, commissioning and use personnel.

            Before the product is shipped, the company shall notify relevant personnel in written form to go to the designated place for training (limited to domestic); Or after receiving the customer's training request, arrange qualified training engineers to arrive at the designated training place within 48 hours (limited to domestic).

            The purpose of technical training provided by the company is to ensure the safety and normal operation of the equipment. Our company will send qualified technical training engineers.

            Technical training personnel are familiar with the following contents:

            Valve principle, structural characteristics, assembly process and debugging test items;

            Valve control device, control principle;

            Transportation and installation of valves, lifting, loading and unloading and storage of important components;

            Valve installation and disassembly process and main quality control points on site;

            Valve operation, operation and maintenance;

            Fault diagnosis and treatment of valves;

            Use and operation maintenance of valve failure detection device (if available);

            The technical training personnel shall have the following qualifications:

            Abide by the laws and regulations, comply with the site and all rules and regulations.

            Have a strong sense of responsibility and dedication, on time.

            Understand contract equipment design, familiar with its structure, have the same or similar equipment field work experience, can correctly carry out the field work.

            Be in good health and be able to work on site.

            If the customer thinks the technical training personnel is incompetent, our company can replace unconditionally.

            Technical training schedule

            NoTechnical Training ContentNumber of planning staffComposition of dispatched personnel
            TitleNumber
            1Structure, principle of the valve1Engineer1
            2Precautions for the installation, commissioning and use of valves1Engineer1
            3Use of valves
            4Principles of actuator architecture1Engineer1
            5Commissioning and use considerations for actuators1Engineer1
            6Use and maintenance of actuators


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